Departments

A multi-divisional operating model

EGR operates as a unified group with specialised divisions. Each department has defined responsibilities and operational standards.

Airline Operations

Flight deck, cabin operations, dispatch coordination, and service consistency across scheduled operations.

Typical roles: Captain, First Officer, Cabin Crew, Dispatcher.

Ground & Airport Services

Gate, check-in, ramp support, turnaround coordination, and passenger handling.

Typical roles: Airport Staff, Ground Crew, Gate Agent, Customer Service.

Hub Operations

Operational oversight to keep flights reliable: coordination, reporting, and escalation under standards.

Typical roles: OCC Staff, Hub Coordinator, Ops Controller.

Training (Aviation University)

Structured training programmes for flight, cabin, and ground roles. Progression is performance-driven.

Typical roles: Instructor, Evaluator, Training Coordinator.

Safety & Compliance

Professional conduct, compliance-led culture, incident reporting and enforcement of standards.

Typical roles: Safety Officer, Compliance Reviewer, Security.

IT & Systems

Internal platforms and tooling that supports operations, HR workflows, and reliability.

Typical roles: Web Developer, Systems Admin, Support Engineer.